Business Philosophy

Idea	Quality Policy	Definition	Goals and Objectives
Sustainable Development	Care	Dedicate wholeheartedly and ensure safety of all vehicles and cargoes	- Heavy equipments malfunction rate under 5% every month - Number of transportation accidents lower than 2 per million kilometers
	Commitment	Always think from customers’ perspectives and take initiatives in providing the most friendly service	- Complete container loading or discharge within 30 minutes upon customers’ arrival
	Continuous Improvement	Provide the best service quality through improvement and innovation	- Customer satisfaction rate increases by 5% every year

• People: Responsive, proactive, efficient
• Process: Creative, integrated solutions, cost effective
• Technology: Flexibility, adaptive, customized
• Achieve Best Practice: Delight our customer, mutual respect, inspire possibility, deliver service excellence, “do what’s right”

Through maximizing the values and abilities of people, process, and technology, Tungya aims to achieve the best practices in the supply chain.

Together, we achieve the best of the best.